Terms & Conditions

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End User Licence Agreement (EULA)

CAscade Risk Management Ltd – SaaS Licence Terms and Conditions
Effective Date: 01 May 2025

1. Licence Grant

1.1 We grant you a non-exclusive, non-transferable licence to gain access to and use our software (“the Service”) on a per-building basis for the duration of your subscription.
1.2 Each licensed building may have unlimited users, provided usage complies with our Fair Use Policy.

2. Term and Renewal

2.1 The licence is for a 12-month term, renewable annually.
2.2 All renewals are billed annually in advance.
2.3 There are no refunds if you terminate early.

3. Additional Buildings

3.1 If you add a new building part-way through your existing term, we will invoice you on a pro-rata basis up to the renewal date of your existing licences.
3.2 If you purchase a new building licence with less than 12 months remaining, we will charge the pro-rata amount for the remaining months plus the first year’s renewal fee in advance, so all licences renew on the same date.

4. Payment

4.1 Payment is due annually in advance, in full, by the due date on our invoice.
4.2 Late payment may result in suspension or termination of access to the Service.

5. Restrictions

5.1 You must not:

• Copy, reproduce, modify, or distribute the software except as expressly permitted.

• Reverse-engineer, decompile, or otherwise attempt to derive source code.

• Sub-license, resell, or allow access to the Service outside of your licensed buildings.

6. Availability and Maintenance

6.1 We will use reasonable endeavours to ensure the Service is available 99.9% of the time, excluding planned maintenance.
6.2 We will give you reasonable notice of planned maintenance that may make the Service unavailable.
6.3 We are not responsible for downtime caused by factors outside our reasonable control, including internet or hosting provider outages.

7. Confidentiality and Data

7.1 We will treat your data as confidential and will not disclose it to third parties except:

• Where required by law;

• To our trusted subcontractors for the purpose of providing the Service;

• With your prior written consent.

7.2 You are responsible for ensuring that you have all necessary rights and permissions to provide us with the data you upload to the Service.

8. Intellectual Property

8.1 All intellectual property rights in the Service remain our property.
8.2 This agreement does not transfer any ownership rights to you.

9. Limitation of Liability

9.1 To the maximum extent permitted by law, we are not liable for any indirect or consequential losses.
9.2 Our total liability for all claims under this agreement is limited to the total fees you have paid us in the 12 months preceding the claim.

10. Termination

10.1 We may terminate this agreement immediately if you materially breach its terms.
10.2 Upon termination, your access to the Service will cease.

11. Governing Law

11.1 This agreement is governed by and construed in accordance with the laws of England and Wales.
11.2 The courts of England and Wales have exclusive jurisdiction to resolve any disputes.

Acceptance
By using the Service, you agree to be bound by these terms and conditions.