From 30 November 2026, Awaab's Law extends beyond damp and mould to excess cold and heat, falls, structural collapse, fire and explosion, electrical hazards, and hygiene and food safety. Ten short questions, and a clear picture of where the gaps are.
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Awareness and evidenceQuestion 1 of 10
Can you capture a hazard report however it reaches you, whether from a resident, a call centre, a repairs team, a housing officer or a contractor?
Awareness and evidenceQuestion 2 of 10
Can you prove exactly when you became aware of a hazard, and what you knew at that point?
Awareness and evidenceQuestion 3 of 10
Is the investigation and the risk decision itself recorded, not only the outcome?
Risk and the clockQuestion 4 of 10
Do staff have a consistent way to triage whether a report could be an emergency hazard, a significant hazard or neither?
Risk and the clockQuestion 5 of 10
Once a report is triaged, are the statutory deadlines calculated automatically?
Risk and the clockQuestion 6 of 10
Will somebody know before a deadline is missed, rather than after?
Action and resident communicationQuestion 7 of 10
Can the investigation itself populate the written summary a resident receives, rather than someone drafting it separately?
Action and resident communicationQuestion 8 of 10
Can you separately track a temporary fix from the underlying problem being resolved?
Portfolio assuranceQuestion 9 of 10
When a contractor or frontline team finds something new, can it be re-triaged immediately, rather than logged as a note on a closed job?
Portfolio assuranceQuestion 10 of 10
Could you show, right now, every open hazard across the portfolio, its risk classification, its statutory clock and its evidence of closure?
